Shipping & Delivery

Where and when will my school portrait order be sent?
This depends on the agreement that your school has requested with VIP for package distribution. In most cases, packages are shipped in bulk to the scho...
Sun, 2 Dec, 2018 at 6:18 PM
What is your retake policy?
If your child missed, did not take an individual image on photo day or if you were unhappy with the image taken, please refer to your school specific landi...
Sun, 2 Dec, 2018 at 6:19 PM
How do I receive a credit for my order?
If there is a credit due on your order for any reason (over-payment) we are more than happy to issue you a credit. Please call 262-375.9633 or email suppor...
Sun, 2 Dec, 2018 at 6:20 PM