Visual Image Photography
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Am I Allowed to Scan and Reproduce my images?
I've received an error message / I'm having trouble using your website.
How do I translate your web page into another language?
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Hours and Contact Info
What is VIP’s mailing address and central office location?
How and when can I contact VIP Customer Service? (Phone Number, email and hours)
What is VIP’s central office location?
Where is VIP’s studio?
What is VIP’s Website?
How do I schedule or find out when my VIP appointment is?
Ordering and Payment Options
I received an incomplete or incorrect order, how do I get this corrected?
I’m having trouble printing my VIP online receipt. Will I need it on photo day?
What forms of payment and credit cards do you accept?
What are my VIP ordering and payment options?
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Products and Pricing
Digital download - Print Release
Retakes, Credits, Returns and Reprints
What if I don't like my VIP picture? Can I have a retake, reprint or refund?
Digital Download - Refund
Help Desk Software